Frequently Asked Questions
When will my order be shipped?
Is my G7nation shirt a woman or men's size?
How do I contact your company if my question isn’t answered here?
The most easiest and effecient way to contact is is through email firstname.lastname@example.org where we aim to reply back within 48 hours.
Why is my order still in "pre shipment"?
What is your refund/exchange policy?
Return or exchange any unworn, unwashed, or defective merchandise by mail.
If I need to return an item do I pay postage?
Yes, you are responsible for shipping charges back to our facility.
How do I do an international return?
International returns must be covered by the customer. We suggest using your local postal service or a courier:
*Please download, print off, and complete a returns form if you do not already have one.
*Please check that the item is well packaged, and meets all the requirements for shipping
*Ensure to mark 'Returned Items' clearly on the outer packaging of your parcel.
* Check that the 'Return Goods' option is ticked on the customs declaration form, to prevent any import charges and taxes being applied.
How long to recieve my refund?
Allow up to 10 business days for your money to credit your card account. It's dependent upon your bank.
How do I know if my order was successful?
We will email to confirm your order has been received and is being processed.